We know that trying a new product for the first time can sometimes be daunting, this is why we introduced a 60-day risk-free trial offer for first-time customers. This means as a first-time customer only, you can try Modibodi, RED, or MO and if for
We process orders hourly so once the order has been placed, we are unable to: Cancel orders Add, remove or replace items in your order Update your shipping address or shipping method If you discover that you have made a mistake with your order
We’re excited to offer e-gift cards for your convenience. Buy one, and it'll land directly in your email inbox. From there, you can easily forward it to your recipient or send it directly to them. Ready to make someone’s day? Visit our gift card page
We accept major credit and debit cards but do not accept bank transfers. Afterpay and Klarna are also accepted in Australian orders.
We got you! Please email our customer experience team within 24hours of purchase at [email protected] with your discount coupon code and we will sort this out for you.
Before proceeding to checkout, you will see a summary page. This will show you your items and the total of your order. There is a Discount code box below the ‘proceed to checkout button’. Type your coupon code here to apply it to your order. Please n
We apologize if you're missing items from your order, but please don't worry – we're here to assist you. To swiftly address this matter, please follow these steps:. We kindly request that you reach out to us within 30 days of your purchase date to in
Shop Pay, a third-party app, streamlines your checkout process at participating stores such as Modibodi. It acts as your efficient wallet, automatically populating your saved email, payment, and shipping details for a swift and convenient shopping ex
Here's a simple breakdown of how you can make the most of our Shop Now feature in our Returns Portal:.
If you no longer wish to receive emails from us, unsubscribing is easy and takes just a moment. Here’s how you can stop receiving our communications:. If the unsubscribe link doesn't work, or if you encounter any issues during the process, please con
Modibodi takes extreme care in ensuring our goods are of the highest quality. However, if for any reason you find a fault with one of our products we would like to help you resolve the problem. If you have received a product that is deemed faulty we
If you receive an incorrect item or order, please contact [email protected] immediately to notify us of the issue so we can resolve this for you promptly. Please advise: 1. Your Order Number 2. The item you did not receive 3. The name of the item you
Due to our hourly order processing, we usually can't upgrade shipping once an order is placed. While we'll do our best to speed up the fulfillment process if you need it urgently, we can't guarantee faster delivery, especially during busy periods or
Each promotion or discount code comes with specific terms and conditions. Discount codes typically cannot be applied to sale, clearance, discounted items, gift cards, or bundle packs. For any doubts regarding promotion eligibility, please reach out t
Once we've shipped your order, you'll receive a Shipping Confirmation email that includes your Tax Invoice. If you don't see it in your inbox, it might have sneaked into your spam folder. No worries though! If you need a fresh copy of your tax invoic
Just a heads-up, the 20% welcome discount doesn’t apply to sale items, bundle packs, gift cards, the Maxi collection, or Give A Pair, and it can’t be combined with other offers. If the items you’re trying to buy fall into one of these categories, tha
To get your discount code, simply scroll to the bottom left of our website, enter your email in the box, and it’ll be sent straight to your inbox. You can also enter your email in the pop-up message when you visit our site. 😊