What is Shop Now option when you return your items?Updated 3 days ago

The Shop Now option lets you exchange your item for something else in our store using your return credit, plus an extra $5 bonus credit. 

When processing your return in our Returns Portal, select “Don’t see the product you want? Shop with return credit.” You’ll be taken to our store to choose a new item. 

At checkout, your return credit + $5 Shop Now credit will automatically apply. 

Good to know: 

• If yournew itemcosts more, you can simply pay the difference.
• If it costs less, any unused $5 Shop Now credit isforfeited.
• One $5 Shop Now credit applies per return request, regardless of how many items are returned.
• The credit must be usedduring the same return processandcan’tbe saved for later.
• Shop Now is available for exchanges only, not for refunds or store credit returns.