What is Shop Now option when you return your items?Updated 17 days ago

The Shop Now option lets you exchange your item for something else in our store using your return credit, plus an extra $5 bonus credit. 

When processing your return in our Returns Portal, select “Don’t see the product you want? Shop with return credit.” You’ll be taken to our store to choose a new item. 

At checkout, your return credit + $5 Shop Now credit will automatically apply. 

Good to know: 

• If yournew itemcosts more, you can simply pay the difference.
• If it costs less, any unused $5 Shop Now credit isforfeited.
• One $5 Shop Now credit applies per return request, regardless of how many items are returned.
• The credit must be usedduring the same return processandcan’tbe saved for later.
• Shop Now is available for exchanges only, not for refunds or store credit returns.