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What is the 60 Day Risk-Free Trial?Updated a month ago

We understand that trying a new product for the first time can be intimidating. That's why we are excited to offer our 60 Day Risk-Free Trial for first-time customers.

As a first-time customer, you can claim a store credit or refund for 1x item from your first order if you're not completely satisfied with it. Please keep in mind that our 60 Day Risk-Free Trial excludes postage costs. 

To take advantage of this offer, simply email [email protected] with your order number, the name of the product you are claiming and the reason  for your claim. Please note that each request is reviewed and ineligible requests will be contacted via email for clarification. 

Please keep in mind that no further refunds, credits, or exchanges can be given for any additionally worn undergarments. Additionally, the following items are excluded from the 60-day risk-free trial policy:  


  • Accessories incl: washbags, laundry bags, hair, face, body and home items  
  • Nappies 
  • Toddler Training Pants 
  • Socks   
  • Towels  
  • Clothing - Pyjamas, Activewear, Dancewear, Bras, Maternity Cami-Bra 


We want you to have the best possible experience with our products, and we're confident that our 60 Day Risk-Free Trial will help you find the perfect fit for your needs! 

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