What is the 60 Day Risk-Free Trial?Updated 4 days ago
We know trying a new product for the first time can be a bit daunting. That’s why we’re thrilled to offer our 60 Day Risk-Free Trial for first-time customers.
As a first-time customer, you can enjoy a store credit or refund for one item from your first order if you’re not completely satisfied. Just keep in mind, our 60 Day Risk-Free Trial doesn’t cover postage costs.
To take advantage of this offer, simply email us at [email protected] with your order number, the name of the product you're claiming, the reason for your claim and if you prefer a refund or a store credit. Each request is carefully reviewed, and we’ll reach out via email if we need any clarification.
Please note that no further refunds, credits, or exchanges can be given for any additional worn undergarments. Additionally, the following items are excluded from the 60 Day Risk-Free Trial:
- Accessories including washbags, laundry bags, hair, face, body, and home items
- Nappies
- Toddler Training Pants
- Socks
- Towels
- Clothing like Pyjamas, Activewear, Dancewear, Bras, Maternity Cami-Bras
We want you to have the best possible experience with our products, and we're confident that our 60 Day Risk-Free Trial will help you find the perfect fit for your needs.