What is the 60 Day Risk-Free Trial?Updated 6 months ago
We understand that trying a new product for the first time can be intimidating. That's why we are excited to offer our 60 Day Risk-Free Trial for first-time customers!
As a first-time customer, you can claim a store credit or refund for 1 item from your first order if you're not completely satisfied with it. Please keep in mind that our 60 Day Risk-Free Trial excludes postage costs.
To take advantage of this offer, simply submit a request for the 60 Day Risk-Free Trial through our Request Page HERE. Please note that each request is reviewed and ineligible requests will be contacted via email for clarification.
To submit a request, you will need to provide us with the email address you used to purchase, your order number, and the name of the item you wish to claim.
Please keep in mind that no further refunds, credits, or exchanges can be given for any additionally worn undergarments. Additionally, the following items are excluded from the 60-day risk-free trial policy:
- Accessories incl: washbags, laundry bags, hair, face, body and home items
- Nappies
- Toddler Training Pants
- Socks
- Towels
- Clothing - Pyjamas, Activewear, Dancewear, Bras, Maternity Cami-Bra
We want you to have the best possible experience with our products, and we're confident that our 60 Day Risk-Free Trial will help you find the perfect fit for your needs!