Modibodi Support logo
Modibodi Support logo

All articles


5 articles


Can I change my order/delivery address after it's been placed?

We process orders hourly so once the order has been placed, we are unable to:  Cancel orders Add, remove or replace items in your order Update your shipping address or shipping method If you discover that you have made a mistake with your order

How can I track the progress of my order?

Due to Brexit, there may be delays with orders purchased from our EU website, outside of our control, due to increased transit times between our warehouse in the UK and EU addresses.    We will email you as soon as your order is placed and processed,

Can I use more than one promotion or offer on my order?

Only one discount, promotional offer, or incentive can be used for a single order. You are unable to use multiple discounts or offers. Discounts, codes and promotional offers can not be used on sale/clearance/discounted items, gift cards or on bundle

How do I order a Modibodi Gift Voucher?

We offer e-gift cards. The card will be sent to your email address and you can then forward it to the recipient or you can send directly to the lucky person! Please visit our gift card page here.

What is the 60 Day Risk-Free Trial?

We know that trying a new product for the first time can sometimes be daunting, this is why we introduced a 60-day risk-free trial offer for first-time customers. This means as a first-time customer only,  you can try Modibodi, RED, or MO and if for