Whilst we do not have a specific lifespan, our garments will last on average 6 months to 2 years, and this is dependent on the wash and care of the garments. Underwear is considered a delicate product, so the elastic and thread may get damaged with wear and tear. We will guarantee the quality and fabrics for a period of up to six (6) months and will replace faulty garments up until this time if deemed to be a major fault. After this time, it will be classified as general wear and tear. Though wear and tear may appear this will not impact the effectiveness of the Modifier Technology built into the gusset of the undergarments.
If within the 6 month warranty period you have purchased an item and believe it is faulty, please contact our Customer Happiness Team at firstname.lastname@example.org and provide them with a photograph of the faulty item and notify them that you purchased this item no more than 6 months ago.