20/4/2020: For local orders within Australia, there may be a delay in Australia Post deliveries due to a high volume of parcels in their network. We have also temporarily removed the option for express shipping. For more information, please visit their page here.
Once you’ve placed an order, you will receive emails notifying you of the movement of your order including a tracking number. This includes a notification that your order has been shipped. If you did not receive the email, please also check your spam folder as it might have been forwarded there.
If you believe your item should have already arrived and it has not, please contact firstname.lastname@example.org and we will investigate further for you.