For local orders within Australia, there may be a delay in Australia Post deliveries due to a high volume of parcels in their network. We have also temporarily removed the option for express shipping. For more information, please visit their page here.
We will email you as soon as your order is placed and processed, and then again when your item has been shipped. If you do not receive these emails, please also check your spam folder as the email might have been forwarded there. Alternatively, you can contact our Customer Experience team at firstname.lastname@example.org so they can investigate further and get you the information you need.