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Absorbency Changeover

Why did you change the absorbency names?

We updated our absorbency names to make them clearer and simpler for our customers. Our products have also undergone additional testing, and we found that they absorb more than we originally claimed, which is great news!

What do the new absorbency levels mean in terms of absorption?

We conducted further testing and found that our products absorb more than previously stated. Here’s how they compare:. • Moisture Wicking: absorbs up to 0 ml. • Light: absorbs up to 20 ml. • Moderate: absorbs up to 30 ml. • Super: absorbs up to 50 ml

What are the new absorbency names, and how do they compare to the old ones?

• Old: Everyday → New: Moisture Wicking. • Old: Light/Moderate → New: Light. • Old: Moderate/Heavy → New: Moderate. • Old: Super Overnight → New: Super. • Old: Ultra → Ultra-Leak Proof

Has the product itself changed, or just the names and absorbency claims?

The product itself has not changed! The materials, design, and performance remain the same. The only changes are the absorbency names and the updated absorption claims based on new testing.

I received a product with the old absorbency name and ml claim. Is it different from the new one?

No, the product is exactly the same. The only difference is that our new packaging reflects updated absorbency claims based on improved testing.

Will I still see products with the old absorbency names on the website or in stores?

Yes, during this transition period, you may still receive products with the old packaging and absorbency names until we sell through existing stock in stores, but our website will have the correct absorbency names. Rest assured, the product performan

If the product absorbs more than what was previously stated, does that mean my older purchases were lower in absorbency?

No, our testing confirmed that even our previous products absorbed more than what we initially claimed. We are simply updating our absorbency claims to reflect more accurate results.

How will I know if I am receiving a product with the new or old absorbency name?

We won’t be able to confirm which version you will receive, as it depends on the available stock at the time of your order. However, regardless of whether you get the old or new packaging, the absorbency and performance will remain the same.

What if I want the packaging with the new absorbency names and claims?

As we transition, we cannot guarantee which version of the packaging you will receive. However, all our products provide the same level of protection and performance, regardless of packaging.

Are prices changing because of this update?

No, our pricing remains the same despite the updated absorbency claims.

Can I return or exchange my product if I receive one with the old absorbency name?

Since the product itself has not changed, we do not offer returns or exchanges based on packaging differences. If you have concerns about product performance, please reach out to our customer support team and we will help you out.

Does this mean I can wear my underwear longer since it absorbs more?

While our products now have a higher absorbency claim, we still recommend changing them as needed for hygiene and comfort.

Does the increase in absorbency impact the feel or breathability of the product?

No, the fit, feel, and breathability of our underwear remain the same.

Are you planning to introduce new absorbency levels in the future?

At this time, we’re focused on making our current absorbencies clearer and more accurate for our customers.

Since the Maxi absorbency used to work well for me but is no longer available, which absorbency would you recommend instead?

We recommend our Super absorbency, it features an absorbent lining that extends from the back waistband to midway up the front. Additionally, it includes a waterproof layer in the front that extends all the way to the front waistband area, providing

Does it mean they will take longer to dry than my previous pairs?

Nope! They’ll dry just as fast as your previous pairs. We just updated the absorbency names - the product itself hasn’t changed.