When will I receive my item?Updated 6 months ago

We offer delivery to various international locations. While we always strive to deliver your orders promptly, please keep in mind that during high volume periods such as Cyber Weekend, or in extreme weather conditions, there may be slight delays. However, we want you to know that we are working tirelessly to ensure that your orders arrive as quickly as possible. Thank you for your patience and understanding during these times.  

For specific delivery timeframes and information for each region, please refer to the relevant section below: 

• AU Website Orders: We deliver Australia-wide within 3-5 business days for metro areas and 5-7 business days for regional areas. Express post delivery is also available for 1-2 business days for metro areas and 3-5 business days for regional areas. 

• NZ and USA Website Orders: We deliver to select international countries using DHL shipping. The estimated delivery time is around 5-12 business days. 

• EU Website Orders: We deliver throughout most of Europe within 3-5 business days for EU countries and 5-7 business days for non-EU countries. 

• UK Website Orders: We offer FREE standard trackable shipping to all UK and Northern Ireland orders. Delivery time is estimated at 3-5 business days for metro areas and 5-7 business days for regional areas. Express post delivery is also available for 2 business days for metro areas and 3-5 business days for regional areas. 

Please note that shipping timeframes are a guide only, and while we cannot guarantee or refund postage delays caused by the carrier, we will do everything we can to ensure that your order arrives as quickly as possible.