I haven't received my exchange or store credit requestUpdated 7 days ago

At Modibodi, we aim to make our returns process smooth and efficient.

We typically process returns, refunds, and store credits within 7-10 business days of receiving them. However, during high-volume periods like holidays and sales, there might be delays. 

If your return hasn't been processed within the expected timeframe, please contact us at [email protected] with your parcel's tracking number so we can assist you.

Also, please check your junk/spam folders for any email updates regarding your return, especially if you used a different email address for your order.