How long will my Modibodi garments last?Updated 8 months ago
The lifespan of your Modibodi products is largely dependent on the wash and care of the garments.
Underwear is considered a delicate product, so the elastic and thread may get damaged with wear and tear. We will guarantee the quality and fabrics for a period of up to six (6) months and will replace faulty garments up until this time if deemed to be a manufacturer fault. After this time, it will be classified as general wear and tear.
Though wear and tear may appear this will not impact the effectiveness of the Modifier Technology built into the gusset of the product.
If you have purchased an item and believe it to be faulty, please contact our Customer Experience team at [email protected] to see if your product is still under warranty.
Please note our Customer Experience team will need general information like your order number, the batch number of the product, and often a photo to validate the faults.