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Modibodi Support Australia

If this is your first Modibodi order, you may be eligible for our <a href="https://www.modibodi.com/pages/free-trial">60-Day Risk-Free Trial</a>, which allows you to return one opened pair of Modibodi period underwear for a refund or store credit.<span style="margin: 0px;padding: 0px;background-color: rgb(198, 198, 198) !important;border-color: rgb(198, 198, 198) !important;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">&#xA0;For other orders, opened leak-proof garments usually&#xA0;can&#x2019;t&#xA0;be returned for hygiene reasons.<span style="margin: 0px;padding: 0px;background-color: rgb(198, 198, 198) !important;border-color: rgb(198, 198, 198) !important;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">&#xA0;If you need help with your Modibodi return, please contact our Customer Support team and we&#x2019;ll help explore your options.<span style="margin: 0px;padding: 0px;background-color: rgb(198, 198, 198) !important;border-color: rgb(198, 198, 198) !important;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">&#xA0;Customer Support: <a href="mailto:esp.info@modibodi.com" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;">info@modibodi.com</a><span style="margin: 0px;padding: 0px;background-color: rgb(198, 198, 198) !important;border-color: rgb(198, 198, 198) !important;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">&#xA0;Click here to view our <a href="https://www.modibodi.com/pages/returns-policy">Returns Policy</a><span style="margin: 0px;padding: 0px;background-color: rgb(198, 198, 198) !important;border-color: rgb(198, 198, 198) !important;font-size:16px;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;color: rgb(21, 96, 130);">&#xA0;

If this is your first Modibodi order, you may be eligible for our 60-Day Risk-Free Trial, which allows you to return one opened pair of Modibodi period underwear for a refund or store credit. For other orders, opened leak-proof garments usually can’t

Can I return an opened item?

Returns & Exchanges

What is Modibodi and how does it work?

Will I feel wet when wearing Modibodi period underwear?

Can I swim in Modibodi underwear?

Can I wear Modibodi without additional protection?

I can’t wear tampons or use a menstrual cup, will Modibodi work for me?

Are Modibodi garments good to use as backup protection during my period?

How often should I change my Modibodi period underwear?

How long will my Modibodi garments last?

Are Modibodi garments stain resistant?

Do Modibodi Garments Smell When Worn? Understanding Odour Control

Why are reusables better than disposables?

How much fluid can Modibodi absorb?

Is it safe to wear period underwear all day?

Are Modibodi products good for sweat and discharge?

How many pairs of period underwear do I need?

Can Modibodi period underwear and period swimwear replace tampons or pads?

Will Modibodi period underwear and period swimwear leak?

Is period underwear and period swimwear hygienic?

What is the 60 Day Risk-Free Trial?

New to Modibodi? Start here!

Can I change my order/delivery address after it's been placed?

How do I order a Modibodi Gift Voucher?

What payment methods does Modibodi accept?

I forgot to apply my coupon code! What can I do?

How do I apply a discount/coupon code?

What should I do if there’s an item missing from my order?

What do I do if I receive an incorrect item or order?

What is Shop Pay and how does it work?

What is Shop Now option when you return your items?

How do I unsubscribe from emails?

What do I do if I have a faulty item?

Can I upgrade my shipping or receive expedited processing?

What are the terms and conditions for discount codes?

How do I get an invoice for my purchase?

My 20% off Welcome Code isn't working

How do I sign up to get the 20% welcome discount code?

When will I receive updates on my order status?

How can I track my Modibodi order?

How do I order a Modibodi gift card?

Orders & Payments

When will I receive my item?

Where do you ship from?

What do I need to know about customs, charges and duties?

Do you have a pickup option?

Do you ship to my country?

What happens if my package is held by customs?

What should I do if my order delivery is delayed?

Deliveries & Shipping Information

What Is the Right Pair For Me? Finding the Best Modibodi Period Underwear

What makes Modibodi underwear better than regular underwear?

What is Modibodi Teen and what makes it different to Modibodi?

Are Modibodi garments made in Australia?

Are Modibodi products Eco-Friendly?

Are Modibodi products good for sweat and perspiration?

Are Modibodi garments good to use as a back-up during my periods?

All About our Products

What is the Waterproof bag for?

I'd like to share some feedback and ideas for products and services with Modibodi.

Does Modibodi have PFAS or Nanotechnology?

Product Info and Sizing

How do I return my items?

I haven’t received my Modibodi exchange or store credit — what should I do?

What is the procedure if I have issues using the returns portal?

How can I follow up on my Modibodi return?

Can I return or replace an item delayed beyond the 30-day return window?

How do I use and care for Modibodi period underwear?

How do I store my Modibodi?

I accidentally used a tumble dryer - will my Modibodi still work?

Should I wash my Modibodi underwear before wearing it?

Wash and Care Guide

Customer Outreach Program

Customer Experience

What is period poverty?

Do you use sustainable packaging bags?

Are Modibodi products free from harmful chemicals?

Is Modibodi cotton certified organic?

Are Modibodi garments ethically made?

What is NDIS and am I eligible?

Is Modibodi a provider through NDIS?

What is CAPS and am I eligible?

CAPS and NDIS Information

Social Impact & Sustainability

How can I become a Modibodi stockist?

Can I return a product purchased from a stockist to Modibodi?

Do you have any stockists in my city?

Stockist Inquiries

How do I know which underwear style corresponds to the product I currently have?

Can I return an opened item?Updated 3 days ago