# modibodi-au

> Public Help Center articles for modibodi-au.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [How do I know which underwear style corresponds to the product I currently have?](https://support.modibodi.com/en-US/how-do-i-know-which-underwear-style-corresponds-to-the-product-i-currently-have-986139.md): If you're trying to reorder a style of underwear but are unsure about the product based on the number provided, you can send us a photo of the item or its packaging. Our team will identify the style for you and help you place your reorder. Batch numb
- [What is Modibodi and how does it work?](https://support.modibodi.com/en-US/what-is-modibodi-and-how-does-it-work-8080313.md): Modibodi is reusable leak-proof underwear, swimwear and apparel designed to absorb and lock away fluids such as period blood, discharge and sweat. It looks and feels like regular underwear but contains built-in absorbent technology that replaces or r
- [Will I feel wet when wearing Modibodi period underwear?](https://support.modibodi.com/en-US/will-i-feel-wet-when-wearing-modibodi-period-underwear-13808.md): No. Modibodi period underwear is designed with absorbent, moisture-wicking technology that draws fluid away from your skin and locks it into the inner layers, helping you stay dry and comfortable. Depending on your flow and the absorbency level, you
- [Can I swim in Modibodi underwear?](https://support.modibodi.com/en-US/can-i-swim-in-modibodi-underwear-13744.md): While Modibodi underwear covers you all day, every day, we do not advise you to use Modibodi or RED underpants for swimming due to the nature of the fibres and fabrics used. We have developed a line of swimwear that use fibres and fabrics specificall
- [Can I wear Modibodi without additional protection?](https://support.modibodi.com/en-US/can-i-wear-modibodi-without-additional-protection-13814.md): Yes. Modibodi period underwear and leak-proof underwear can be worn on their own as a replacement for disposable pads, tampons and liners, depending on your flow and the absorbency level you choose. Some people also choose to wear Modibodi with other
- [I can’t wear tampons or use a menstrual cup, will Modibodi work for me?](https://support.modibodi.com/en-US/i-can-t-wear-tampons-or-use-a-menstrual-cup-will-modibodi-work-for-me-13824.md): Yes. Modibodi period underwear and period swimwear can be worn on its own and does not require a tampon or menstrual cup. Our absorbent leak-proof technology is designed to replace disposable pads, tampons and liners. With a range of absorbency level
- [Are Modibodi garments good to use as backup protection during my period?](https://support.modibodi.com/en-US/are-modibodi-garments-good-to-use-as-backup-protection-during-my-period-8080359.md): Yes. Modibodi period underwear and period swimwear can be worn as backup protection with tampons, menstrual cups or pads to help prevent leaks and give you extra confidence during your period. Thanks to our Modifier Technology™, Modibodi garments are
- [How often should I change my Modibodi period underwear?](https://support.modibodi.com/en-US/how-often-should-i-change-my-modibodi-period-underwear-416721.md): How often you change your Modibodi period underwear depends on your flow and the absorbency level you’re wearing. Our leak-proof underwear and period swimwear is designed for up to 24 hours of safe wear, but this doesn’t guarantee 24 hours of leak-fr
- [How long will my Modibodi garments last?](https://support.modibodi.com/en-US/how-long-will-my-modibodi-garments-last-13788.md): Modibodi period underwear and leak-proof garments are designed with absorbency that lasts 100+ washes. The lifespan of the garment itself will vary depending on how it is worn, washed and cared for. While normal wear and tear to elastic or stitching
- [Are Modibodi garments stain resistant?](https://support.modibodi.com/en-US/are-modibodi-garments-stain-resistant-13821.md): They sure are! Bleach free zone here. As long as our care instructions are followed to the T, it should not stain. Our patented technology means every leak and odour is absorbed and won’t leak through!
- [Do Modibodi Garments Smell When Worn? Understanding Odour Control](https://support.modibodi.com/en-US/do-modibodi-garments-smell-when-worn-understanding-odour-control-97129.md): No. Modibodi period underwear and leak-proof garments are designed with odour-control technology to help keep you feeling fresh throughout the day. Many styles feature a moisture-wicking Merino wool gusset, which naturally absorbs moisture and locks
- [Why are reusables better than disposables?](https://support.modibodi.com/en-US/why-are-reusables-better-than-disposables-97131.md): Reusable products like Modibodi period underwear and leak-proof apparel help reduce the need for single-use pads, tampons and liners. Many disposable menstrual products contain plastic and can take hundreds of years to break down, contributing to lan
- [How much fluid can Modibodi absorb?](https://support.modibodi.com/en-US/how-much-fluid-can-modibodi-absorb-8080375.md): Modibodi products come in a range of absorbency levels designed to suit different flows and situations, including light, moderate, super for overnight protection. Depending on the style, Modibodi underwear can hold up to around 10 tampons’ worth of f
- [Is it safe to wear period underwear all day?](https://support.modibodi.com/en-US/is-it-safe-to-wear-period-underwear-all-day-8080376.md): Yes. Modibodi garments are designed to be comfortable and safe for extended wear, depending on your flow and the absorbency level of the product. Our moisture-wicking layers help keep fluid away from your skin, allowing you to feel dry and comfortabl
- [Are Modibodi products good for sweat and discharge?](https://support.modibodi.com/en-US/are-modibodi-products-good-for-sweat-and-discharge-8080377.md): Yes. Many Modibodi styles are designed to help manage everyday moisture, sweat and discharge. Our moisture-wicking styles, often made with Merino wool, are naturally breathable, odour-control and designed for everyday wear, helping keep you dry and c
- [How many pairs of period underwear do I need?](https://support.modibodi.com/en-US/how-many-pairs-of-period-underwear-do-i-need-8080378.md): If you’re new to Modibodi, many customers start with around 3–5 pairs to comfortably manage their period. For example:. Having multiple pairs allows you to rotate them throughout your cycle while others are being washed, making it easier to manage yo
- [Can Modibodi period underwear and period swimwear replace tampons or pads?](https://support.modibodi.com/en-US/can-modibodi-period-underwear-and-period-swimwear-replace-tampons-or-pads-8080380.md): Yes, for many people Modibodi leak free period underwear and period swimwear can be worn on its own as a replacement for disposable pads, tampons or liners. The absorbent technology built into each garment is designed to manage different levels of fl
- [Will Modibodi period underwear and period swimwear leak?](https://support.modibodi.com/en-US/will-modibodi-period-underwear-and-period-swimwear-leak-8080381.md): Modibodi period underwear and period swimwear are designed to help prevent leaks when the correct absorbency level is chosen for your flow. Each style includes absorbent layers and a breathable waterproof barrier, which work together to lock away flu
- [Is period underwear and period swimwear hygienic?](https://support.modibodi.com/en-US/is-period-underwear-and-period-swimwear-hygienic-8080382.md): Yes - Modibodi period underwear and period swimwear are designed with hygiene, comfort and breathability in mind. Our absorbent technology works by drawing fluid away from your skin and locking it into the inner layers of the gusset, helping the surf
- [What is the 60 Day Risk-Free Trial?](https://support.modibodi.com/en-US/what-is-the-60-day-risk-free-trial-13708.md): We know that trying a new product for the first time can sometimes be daunting, this is why we introduced a 60-day risk-free trial offer for first-time customers. This means as a first-time customer only, you can try Modibodi, RED, or MO and if for
- [Can I change my order/delivery address after it's been placed?](https://support.modibodi.com/en-US/can-i-change-my-order-delivery-address-after-it-s-been-placed-13758.md): We process orders hourly so once the order has been placed, we are unable to: Cancel orders Add, remove or replace items in your order Update your shipping address or shipping method If you discover that you have made a mistake with your order
- [How do I order a Modibodi Gift Voucher?](https://support.modibodi.com/en-US/how-do-i-order-a-modibodi-gift-voucher-13831.md): We’re excited to offer e-gift cards for your convenience. Buy one, and it'll land directly in your email inbox. From there, you can easily forward it to your recipient or send it directly to them. Ready to make someone’s day? Visit our gift card page
- [What payment methods do you accept?](https://support.modibodi.com/en-US/what-payment-methods-do-you-accept-13753.md): We accept major credit and debit cards but do not accept bank transfers. Afterpay and Klarna are also accepted in Australian orders.
- [I forgot to apply my coupon code! What can I do?](https://support.modibodi.com/en-US/i-forgot-to-apply-my-coupon-code-what-can-i-do-13798.md): We got you! Please email our customer experience team within 24hours of purchase at info@modibodi.com with your discount coupon code and we will sort this out for you.
- [How do I apply a discount/coupon code?](https://support.modibodi.com/en-US/how-do-i-apply-a-discount-coupon-code-13817.md): You can apply your Modibodi discount code or coupon code during checkout by entering it in the Discount Code box before completing your purchase. Please note that only one discount code can be used per order, and most Modibodi promo codes can only be
- [What should I do if there’s an item missing from my order?](https://support.modibodi.com/en-US/what-should-i-do-if-there%E2%80%99s-an-item-missing-from-my-order-416749.md): If an item is missing from your Modibodi order, please contact our Customer Experience team within 14 days of delivery so we can help resolve the issue quickly. Email info@modibodi.com and include:. This information helps us investigate your missing
- [What is Shop Pay and how does it work?](https://support.modibodi.com/en-US/what-is-shop-pay-and-how-does-it-work-422911.md): Shop Pay is a secure checkout option that lets you save your email, payment and shipping details for faster checkout at participating stores, including Modibodi. When you choose Shop Pay, your saved information is automatically filled in, making futu
- [What is Shop Now option when you return your items?](https://support.modibodi.com/en-US/what-is-shop-now-option-when-you-return-your-items-425944.md): The Shop Now option lets you exchange your item for something else in our store using your return credit, plus an extra $5 bonus credit. When processing your return in our Returns Portal, select “Don’t see the product you want? Shop with return credi
- [How to Unsubscribe from Our Email List](https://support.modibodi.com/en-US/how-to-unsubscribe-from-our-email-list-625874.md): If you no longer wish to receive emails from us, unsubscribing is easy and takes just a moment. Here’s how you can stop receiving our communications:. If the unsubscribe link doesn't work, or if you encounter any issues during the process, please con
- [What do I do if I have a faulty item?](https://support.modibodi.com/en-US/what-do-i-do-if-i-have-a-faulty-item-13818.md): Modibodi takes extreme care in ensuring our goods are of the highest quality. However, if for any reason you find a fault with one of our products we would like to help you resolve the problem. If you have received a product that is deemed faulty we
- [What do I do if I receive an incorrect item/order?](https://support.modibodi.com/en-US/what-do-i-do-if-i-receive-an-incorrect-item-order-13790.md): If you receive an incorrect item or order, please contact info@modibodi.com immediately to notify us of the issue so we can resolve this for you promptly. Please advise: 1. Your Order Number 2. The item you did not receive 3. The name of the item you
- [Can I upgrade my shipping or receive expedited processing?](https://support.modibodi.com/en-US/can-i-upgrade-my-shipping-or-receive-expedited-processing-729992.md): Due to our hourly order processing, we usually can't upgrade shipping once an order is placed. While we'll do our best to speed up the fulfillment process if you need it urgently, we can't guarantee faster delivery, especially during busy periods or
- [What are the terms and conditions for discount codes?](https://support.modibodi.com/en-US/what-are-the-terms-and-conditions-for-discount-codes-730062.md): Each Modibodi discount code or promotion has its own terms and conditions, which may vary depending on the offer. In most cases, discount codes cannot be applied to clearance items, already discounted products, gift cards, kits or bundle packs. For f
- [How do I get an invoice for my purchase?](https://support.modibodi.com/en-US/how-do-i-get-an-invoice-for-my-purchase-738947.md): For the first one hour after placing your order, you’ll have the option to request a tax invoice directly from your order page. Once your order ships, you’ll also receive a Shipping Confirmation email that includes your tax invoice. If you can’t find
- [My 20% off Welcome Code isn't working](https://support.modibodi.com/en-US/my-20%25-off-welcome-code-isnt-working-905288.md): The 20% welcome discount can’t be used on bundle packs, gift cards, Kits, Packs or Give A Pair, and it can’t be combined with other offers. If your code isn’t applying, please check whether the items in your cart fall into one of these exclusions. Fo
- [How do I sign up to get the 20% welcome discount code?](https://support.modibodi.com/en-US/how-do-i-sign-up-to-get-the-20%25-welcome-discount-code-970352.md): To receive your 20% welcome discount, simply enter your email in the sign-up box at the bottom left of our website and your code will be sent straight to your inbox. You can also sign up through the pop-up when you visit our site. 😊. If you haven't
- [When will I receive my item?](https://support.modibodi.com/en-US/when-will-i-receive-my-item-13709.md): NOTE: To ensure that your orders are despatched and received before Christmas, orders will need to be placed by:AU: Friday 10th of December 2021 (standard post), Friday 18th of December 2021 (express post)USA & Asia: Friday 10th of December 2021EU:
- [Where do you ship from?](https://support.modibodi.com/en-US/where-do-you-ship-from-13725.md): Our Australian warehouse ships out every weekday to customers shopping on our Australian, New Zealand and United States websites. Our UK warehouse ships out 7 days a week to our customers shopping on our UK website. Our EU warehouse ships out 6 days
- [What do I need to know about customs, charges and duties?](https://support.modibodi.com/en-US/what-do-i-need-to-know-about-customs-charges-and-duties-13789.md): As we are an Australian business, duties, and charges made by your country’s Customs Service once it has reached its destination must be paid by the recipient and not by Modibodi. We are not responsible for and will not reimburse any charges or dut
- [Do you have a pickup option?](https://support.modibodi.com/en-US/do-you-have-a-pickup-option-422443.md): While we don't offer pickups, you can enjoy free shipping based on your purchase amount. If you're in a hurry, we offer express post shipping.🚚. Check out all our shipping options for your location:. Australian Shipping. NZ Shipping. US Shipping. UK
- [Do you ship to my country?](https://support.modibodi.com/en-US/do-you-ship-to-my-country-611370.md): We ship globally!🌍 Here are the countries we ship to:. 1. If you are shopping from our Australian Website www.modibodi.com, we ship Australia-wide. 2. If you are shopping from our NZ website www.modibodi.co.nz, below are the countries we ship to: Ne
- [What happens if my package is held by customs?](https://support.modibodi.com/en-US/what-happens-if-my-package-is-held-by-customs-718459.md): Packages may be held by customs authorities for inspection, documentation, or duties and taxes. Unfortunately, we have no control over this. However, if your shipment is delayed, especially when you've paid for expedited shipping, we will follow up w
- [What is Modibodi and how does it work?](https://support.modibodi.com/en-US/what-is-modibodi-and-how-does-it-work-13751.md): Modibodi is reusable and sustainable leak-proof apparel that totally replaces the need for disposable products such as panty liners, tampons, pads, and incontinence products. Modibodi™ uses high quality, tech-savvy fabrics (like Bamboo, Merino Perfo
- [What Is the Right Pair For Me? Finding the Best Modibodi Period Underwear](https://support.modibodi.com/en-US/what-is-the-right-pair-for-me-finding-the-best-modibodi-period-underwear-13736.md): It's really a matter for the individual to figure out how long it will take for their flow/ light-moderate incontinence to reach the maximum absorbency of the garment purchased (you will know), before having to change for a fresh pair. We have many
- [What makes Modibodi underwear better than regular underwear?](https://support.modibodi.com/en-US/what-makes-modibodi-underwear-better-than-regular-underwear-13732.md): Modibodi underwear combines stylishly comfortable designs and state of the art patented fibre technology to give super power protection against life’s annoying but very common bodily functions like sweat, light bladder leaks, menstrual onset, menstru
- [What is Modibodi Teen and what makes it different to Modibodi?](https://support.modibodi.com/en-US/what-is-modibodi-teen-and-what-makes-it-different-to-modibodi-13737.md): RED is for better, less messy periods. Our range includes underwear and swimwear that’s got your back, so you can be adventurous, playful and fun no matter what your day or night brings! RED is the baby brainchild of the Modibodi team, aiming to pro
- [Are Modibodi garments made in Australia?](https://support.modibodi.com/en-US/are-modibodi-garments-made-in-australia-13740.md): Modibodi is an Australian brand, and all of our products are designed in Sydney, Australia. Our period underwear and leak-proof garments are manufactured by trusted long-term partners in China, where specialised machinery and technical expertise are
- [Are Modibodi products Eco-Friendly?](https://support.modibodi.com/en-US/are-modibodi-products-eco-friendly-13743.md): Modibodi period underwear and leak-proof apparel are reusable alternatives to disposable pads, tampons and liners, helping reduce single-use menstrual waste that would otherwise end up in landfill and waterways. We prioritise responsibly sourced and
- [Are Modibodi products good for sweat and perspiration?](https://support.modibodi.com/en-US/are-modibodi-products-good-for-sweat-and-perspiration-13800.md): Yes. Many Modibodi styles help manage sweat and moisture, but our moisture-wicking underwear is specifically designed for everyday wear and perspiration - not periods. Made with Merino wool, these styles are naturally breathable, odour-control and mo
- [Are Modibodi garments good to use as a back-up during my periods?](https://support.modibodi.com/en-US/are-modibodi-garments-good-to-use-as-a-back-up-during-my-periods-13828.md): Absolutely! Modibodi's Modifier Technology™ is an exceptional solution, offering advanced leak-proof, moisture-wicking, absorbent, stain, and odour-resistant features. With Modibodi underwear, you never have to worry about any leaks. By selecting the
- [All About our Products](https://support.modibodi.com/en-US/all-about-our-products-418875.md): Explore all the details about our line of reusable leak-proof apparel on one page. Learn about how it works, absorbency explanations, washing and care guidelines, sizing information, frequently asked questions (FAQs), and take a quiz to find the idea
- [What is the Waterproof bag for?](https://support.modibodi.com/en-US/what-is-the-waterproof-bag-for-422472.md): Our Waterproof Bag is designed to carry your Modibodi essentials on the go. It’s perfect for storing a spare pair, holding used garments until you get home, or keeping wet swimmers separate from the rest of your things. The discreet size fits easily
- [I'd like to share some feedback and ideas for products and services with Modibodi.](https://support.modibodi.com/en-US/id-like-to-share-some-feedback-and-ideas-for-products-and-services-with-modibodi-616796.md): At Modibodi, we’re committed to constantly improving and evolving our products and services, so your feedback is incredibly valuable to us.If you have a moment, we’d really appreciate it if you could send your feedback and insights to info@modibodi.c
- [Does Modibodi have PFAS or Nanotechnology?](https://support.modibodi.com/en-US/does-modibodi-have-pfas-or-nanotechnology-13731.md): All Modibodi materials and treatments have been scientifically tested to ensure they comply with global safety standards and requirements. We do not use PFAS or nanotechnology in our garments. Modibodi's leak-proof range of garments offers customers
- [How do I return my items?](https://support.modibodi.com/en-US/how-do-i-return-my-items-13756.md): We are currently experiencing delays in processing returns due to coronavirus impacting the ability to deliver and sort. Your return may take up to three weeks to be processed at this time. If you want to follow up on your returned items, please send
- [I haven’t received my Modibodi exchange or store credit — what should I do?](https://support.modibodi.com/en-US/i-haven%E2%80%99t-received-my-modibodi-exchange-or-store-credit-%E2%80%94-what-should-i-do-13796.md): We aim to process returns, refunds, and store credit within 7-10 business days of receiving them in our Sydney/UK warehouse, but high volume periods, especially around the holidays and sales, could cause delays. If you’re concerned that your return h
- [What is the procedure if I have issues using the returns portal?](https://support.modibodi.com/en-US/what-is-the-procedure-if-i-have-issues-using-the-returns-portal-718406.md): Having trouble using the returns portal? Here’s how to resolve common issues:. Check the Correct Returns Portal for Your Region. Verify Your Order Number. Order Number Not Recognized?. Contact Details:. Returns Policy Reminder. Our returns policy cov
- [How can I follow up on my Modibodi return?](https://support.modibodi.com/en-US/how-can-i-follow-up-on-my-modibodi-return-718409.md): If you’d like to check the status of your Modibodi return, please email info@modibodi.com with your return tracking number and our team will assist you. Once your period underwear or leak-proof garments arrive at our warehouse, returns are usually pr
- [Can I return or replace an item delayed beyond the 30-day return window?](https://support.modibodi.com/en-US/can-i-return-or-replace-an-item-delayed-beyond-the-30-day-return-window-718472.md): Modibodi returns and exchanges must usually be requested within 30 days of delivery for eligible period underwear and leak-proof garments. If exceptional circumstances have delayed your return, please review our Returns Policy or contact our Customer
- [Can I return an opened item?](https://support.modibodi.com/en-US/can-i-return-an-opened-item-979752.md): If this is your first Modibodi order, you may be eligible for our 60-Day Risk-Free Trial, which allows you to return one opened pair of Modibodi period underwear for a refund or store credit. For other orders, opened leak-proof garments usually can’t
- [How do I use and care for Modibodi period underwear?](https://support.modibodi.com/en-US/how-do-i-use-and-care-for-modibodi-period-underwear-13755.md): Modibodi products are machine washable. So wash preferably on a gentle cycle, cold machine wash and hang to dry for a sun-kissed feel. Quick Tips: To maximize the performance of your garments, please give your Modibodi/RED a good wash before your f
- [How do I store my Modibodi?](https://support.modibodi.com/en-US/how-do-i-store-my-modibodi-13767.md): Firstly, make sure that your Modibodi's are fully dry, and then you can just pop them in your regular undies drawer. However, you can also store your garments in a dry laundry bag (just like your winter jumpers) – as they are made from natural fibe
- [I accidentally used a tumble dryer - will my Modibodi still work?](https://support.modibodi.com/en-US/i-accidentally-used-a-tumble-dryer---will-my-modibodi-still-work-13809.md): Don’t worry - an accidental tumble dry usually won’t ruin your Modibodi period underwear or leak-proof garments. However, we recommend avoiding tumble dryers, as repeated exposure to high heat can gradually break down the absorbent technology and fab
- [Should I wash my Modibodi underwear before wearing it?](https://support.modibodi.com/en-US/should-i-wash-my-modibodi-underwear-before-wearing-it-13782.md): Absolutely, this is very important! Not only for hygienic purposes (we all need to wash newly bought undies before use!) but also to maximize the performance of your garments. Before your first wear, give your Modibodi/RED garments a wash as this wil
- [Customer Outreach Program](https://support.modibodi.com/en-US/customer-outreach-program-5313813.md): We’re always looking for ways to make the Modibodi experience even better — and the best way to do that is by listening to the people who know us best: you. Our Customer Outreach Program is all about having real conversations with our community so we
- [What is period poverty?](https://support.modibodi.com/en-US/what-is-period-poverty-13727.md): Period poverty refers to the lack of access to menstrual products, education and proper sanitation needed to manage periods safely and with dignity. It’s a global issue that can prevent people from attending school, work or social activities, and con
- [Do you use sustainable packaging bags?](https://support.modibodi.com/en-US/do-you-use-sustainable-packaging-bags-13729.md): Yes! We are happy to announce that we are now shipping with compostable bags globally except in some European countries where we currently use bags made with 80% reclaimed material and 100% recyclable. The compostable bags we use are made from 100% b
- [Are Modibodi products free from harmful chemicals?](https://support.modibodi.com/en-US/are-modibodi-products-free-from-harmful-chemicals-97130.md): All our products are STANDARD 100 by OEKO-TEX® tested and certified as free from harmful substances to human health including allergens and carcinogens. Our certificates cover Class 1 for baby products, Class 2 recycled products, organic products and
- [Is Modibodi cotton certified organic?](https://support.modibodi.com/en-US/is-modibodi-cotton-certified-organic-13730.md): Yes. Selected Modibodi period underwear and leak-proof garments are made with GOTS and Organic Oeko Tex certified cotton. Our organic cotton products are made with organic cotton sourced from approved Oekotex certified suppliers and are manufactured
- [Are Modibodi garments ethically made?](https://support.modibodi.com/en-US/are-modibodi-garments-ethically-made-13742.md): Modibodi works closely with a number of suppliers outside of Australia that comply with fair work standards and wages. All our manufacturers and fabric suppliers are Oeko tex certified. Our merino wool is sourced from ANZ farms that do not perform
- [What is NDIS and am I eligible?](https://support.modibodi.com/en-US/what-is-ndis-and-am-i-eligible-13748.md): The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers. The NDIS supports people with disability to build skills and capability so they can
- [Is Modibodi a provider through NDIS?](https://support.modibodi.com/en-US/is-modibodi-a-provider-through-ndis-13749.md): *** For Australian Customers Only *** Modibodi is no longer on the approved NDIS providers list in Australia. However you may be able to purchase and then claim- please check with the NDIS for more clarification on this. Visit our NDIS page for more
- [What is CAPS and am I eligible?](https://support.modibodi.com/en-US/what-is-caps-and-am-i-eligible-13750.md): *** For Australian Customers Only *** The Continence Aids Payment Scheme (CAPS) is an Australian Government scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continen
- [How can I become a Modibodi stockist?](https://support.modibodi.com/en-US/how-can-i-become-a-modibodi-stockist-13707.md): Thank you for your interest in stocking Modibodi!If you wish to become a Modibodi Stockist, please click the link provided below and fill out the form required: https://www.modibodi.com/pages/wholesale-enquiry
- [Can I return a product purchased from a stockist to Modibodi?](https://support.modibodi.com/en-US/can-i-return-a-product-purchased-from-a-stockist-to-modibodi-13745.md): If you purchased your Modibodi item from one of our retail stockists, please contact the store you bought it from directly for any returns or exchanges. Each stockist manages their own returns process and will be best placed to help with your purchas
- [Do you have any stockists in my city?](https://support.modibodi.com/en-US/do-you-have-any-stockists-in-my-city-13746.md): We only have a handful of stockists, so we would encourage you to purchase your products online to access our 60-day risk-free trial, exclusive to us!