How do I claim a refund/store credit under the 30 day risk-free trial?

For orders placed in March, April, and May 2020, we will extend our 30 days risk-free trial to 60 days, as we appreciate there is uncertainty due to varying isolation policies being implemented in each region.
For more information, contact our Customer Service team via email at info@modibodi.com or chat.

If you have tried an item under our 30-day risk-free trial and you do not like the item or it is just not right for you, please contact our Customer Experience team at info@modibodi.com and claim your refund. Please state that you are a first time customer, and under the 30-day risk-free trial you’d like to request a refund.

Please provide your:

• Email address used to purchase the item
• Order number