If you receive an incorrect item or order, please contact firstname.lastname@example.org immediately to notify us of the issue so we can resolve this for you promptly.
1. Your Order Number
2. The item you did not receive
3. The name of the item you received in its place with a photo of the garment care label next to the barcode sticker
You have up to 30 days’ post-purchase date to advise us that you have received an incorrect item or order.