If you have purchased a bundle pack, you will be unable to receive a refund for these items as they are discounted items, so the sale is final unless the items are faulty.
However, you may:
- return any items from the bundle pack for a store credit within 30 days of receiving your order provided the original packaging is intact and unopened
- exchange an item from the bundle pack for a different size or colour in the same style only within 30 days of purchase, if the colour in the pack is no longer available a replacement colour will be sent. These items must be unworn and returned with protective seal and packaging intact.
As a first time customer, we will refund one pair of worn underpants from the Bundle Packs under our 30 Day Risk-Free Trial Policy.