- Cancel orders
- Add, remove or replace items in your order
- Update your shipping address or shipping method
If you discover that you have made a mistake with your order address, please contact our customer service team immediately at firstname.lastname@example.org as we may be able to this fix mid-transit.
Please be advised that we have high volume periods, especially around the holidays and sales that could cause delays in us responding to your request.
We are not liable for refunds or replacements for any lost parcels due to incorrect address entered at check out.